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About Me

I’m a UX designer -so yes, I design software. 

But I also lead teams, and make a positive impact on platforms, teams and organizations.

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Strategist

I’ve designed products – and I’ve designed platforms. 

In my most recent roles, I worked across multiple UX and product teams to:

  • Drive consistency by leading toward  the adoption of design, component and interaction standards. 

  • Solve the UX problems caused by limitations in cross-platform architecture.

  • Design consistent, scaleable navigation mechanisms to seamlessly link widely distributed products.

 

Leader

I’m a leader, and a mentor.

  • Extreme owner of new ideas:  I didn't just design Ivanti's two most successful SaaS product; I was a force in their evolution. 

  • I led a team of eight:  reviewed work, escalated issues, mentored junior designers, and balanced workloads

  • Leader of cross-functional teams - visual design, front end development, research, business analysis.

  • I go outside my job description:  I’ve had to work across discliplines to get people to communicate. It’s saved products.

“I think you were well underway to become a people manager”, said my most recent functional manager.  Reference available on request. 

 

Designer

I say that “everything I need to know to be a UX Architect, I learned while working as a news reporter / producer”.  To tell a story, you need to know the Who, What, When, Where, Why and How of the story.

Designing software is the same thing:

  • Who is the user?  What’s their background, training, and interest in the system?

  • What is the user trying to accomplish on your product?    Is it an e-commerce app, where they can walk away if they get frustrated?  Or is it something they do for a living?

  • When and Where will the user be using your product?  On the couch at home?  In a lab surrounded by hazardous materials?  In an office?

  • Why does your product matter to the user?  Is their effectiveness going to be part of their annual review?  What are the consequences of success or failure on your product?

  • How do we get the user to consider it a success?  What does “usable” mean?

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